The death of our pets is an event that all pet owners fear. This section aims to explain some of the decisions that you may need to make, the services that Grove Lodge can offer, and answers some of the most frequently asked questions.
All our staff are trained to help you deal with your loss. Please feel free to contact any member of staff you feel at ease with. It often helps to talk things over with someone who has helped care for your pet. Most of us have also lost much loved pets and know from first hand experience how hard it is to deal with the huge gap that bereavement leaves.
We euthanase, or 'put to sleep' pets either because they are in pain or their quality of life has deteriorated beyond an acceptable level. The decision to euthanase an animal is never easy. In certain cases, where perhaps treatment is not viable and your pet's condition is rapidly deteriorating, the decision is made a little more clear by knowing we can help prevent our pets from suffering. Other situations are less black and white, and good days are mixed with bad. Often it helps to talk about the situation with friends, family and the staff at Grove Lodge. As pet owners ourselves, we appreciate just how difficult this time can be.
Some pets do die quietly and painlessly at home. However, for the majority of pets, the quality of their life deteriorates and they need veterinary intervention.
The following may help you:
A very large dose of an anaesthetic drug is given that leads to unconsciousness within a few seconds. How the anaesthetic is given depends on the species and medical condition of your pet, but in every case the procedure is quick and painless. We may administer the medication by:
We can carry out the procedure either at your home or at any of our surgeries.
We will help you to choose an appointment when the waiting room is quiet in order to minimise your waiting time. This may be difficult to arrange at short notice, but we will do our utmost to accommodate you and your pet at this difficult time. Please try to call us before 10.00am if you require our services on the same day.
We will of course visit you at home. The vet will usually bring a nurse to help. Again, please give us time to organise the visit, especially if requesting a specific vet (perhaps someone who knows you and your pet well). It is best to phone the surgery before 10.00am, or better still, the day before you need the visit. Home visits are more expensive, and the cost of the visit is in addition to the charge for euthanasia.
We treat all pets and wild animals with respect. Our cremations are carried out by the Surrey Pet Cemetery. They are a little way away from us, but have been chosen due to their professional and compassionate service.
This is an economical option. Pets are taken from our surgeries to the crematorium. Several pets are cremated at the same time and their ashes scattered at the premises. You are welcome to visit during opening hours (please telephone Surrey Pet Cemetery on 01342 893069).
Pets are cremated individually and the ashes placed either in a biodegradable box (which can be kept, buried or the ashes scattered in a special place) or in a polished wooden casket.
Many people choose to bury their pets at home. Before undertaking this, remember the size and depth of the grave must be sufficient to accommodate your pet without the risk of disturbance from wild animals or future owners of the property. The pet should not be wrapped in plastic as this will affect normal decomposition.
For those pet owners without a suitable garden, Surrey Pet Cemetery will arrange a burial at the cemetery. Please phone direct for costs.